SHIPPING POLICY
Shipping
When you place your order, we begin making your items as quickly as possible. Each product requires some time for the construction and curing before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 3 business days.
When you order multiple products, the orders can come from different designers. In this case, it could happen that you will receive your products in different packages and at different times.
DELIVERY TIMES
USA Customers
Shipping from our USA Facility | 2-4 Business Days |
Shipping from our Manufacturers | 5-15 Business Days |
International Customers
Shipping from our USA Facility | 5-20 Business Days |
Shipping from our Manufacturers | 7-28 Business Days |
** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
ORDER FULFILLMENT
We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start to be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.
SHIPPING RATES
Standard Shipping
Insured shipping is always free
International Shipping
Premium Shipping is $4.95 to the rest of the world.
We have received and fulfilled orders from over 160 countries across all the different continents. Outside the United States, customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.