SHIPPING POLICY

Shipping

When you place your order, we begin making your items as quickly as possible. Each product requires some time for the construction and curing before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 3 business days.

When you order multiple products, the orders can come from different designers. In this case, it could happen that you will receive your products in different packages and at different times.

DELIVERY TIMES

USA Customers

Shipping from our USA Facility 2-4 Business Days
Shipping from our Manufacturers 5-15 Business Days


International Customers

Shipping from 
our USA Facility
5-20 Business Days
Shipping from our Manufacturers 7-28 Business Days

** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.

ORDER FULFILLMENT

We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start to be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.

SHIPPING RATES

Standard Shipping 

Insured shipping is always free

International Shipping

Premium Shipping is $4.95 to the rest of the world.

We have received and fulfilled orders from over 160 countries across all the different continents. Outside the United States, customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.